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FAQ's
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1.) Will the use of a non Original Toner void the Warranty of my printer?
2.) Does the use of Toner Refill Kits damage my printer?
3.) Is refilling my cartridge safe for my health?
4.) Does the Toner Refill Kit provide the same page yields as the original Toner?
5.) Will the quality of a refilled toner cartridges be the same as the original Product?
6.) What is the difference between Toner Refill Kits and Bulk Toner?
7.) What should I do when the drum of my cartridge wears out?
8.) Can I use any toner in my cartridge? Are all toners the the Same?
9.) I need proof that your Toner is the best available?
10.) Which step is considered the most difficult in the refilling process?
11.) Are all the toner made by the same manufacturer?
12.) Can I refill the same cartridge indefinitely?
13.) Why don't more business recycle?
14.) Why should I buy a Toner Refill Kit?
15.) Is the refill process a “Risk Free”?


1.) Will the use of a non Original Toner void the Warranty of my printer?
The answer is NO. Most laser equipment manufacturers do not recommend the use of another Toner other than the original one as they want to keep control of the market. Most laser equipment manufacturers are in the business of selling new toner supplies under their brand name. Nevertheless, you can be sure that this practice to void Warranty because of the use of Non Original Cartridge is against the Law.
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2.) Does the use of Toner Refill Kits damage my printer?
NO. Simply follow the easy instructions with your kit. The Toner cartridge is a seperate self contained component and has little to do with the printer itself.
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3.) Is refilling my cartridge safe for my health?
YES! Toner is a nontoxic substance of plastic, iron and a very small amount of pigment (this information was provided by the OEM manufacturers). It’s advisable to perform the Toner Refill in a well-ventilated area, especially when using the melt and the refilling process. It’s safe to refill a cartridge as long as you follow the instructions that we provide you along with our Kit.
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4.) Does the Toner Refill Kit provide the same page yields as the original Toner?
YES. The toner used in our Toner Refill Kit has the same gram weight as the original toner cartridge. The number of pages is always based on 5% coverage of the page. As you know, when you use your printer or copier, the number of pages that you print varies according to the amount of toner required to print such pages.
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5.) Will the quality of a refilled toner cartridges be the same as the original Product?
You will have the same quality or even better quality. We refuse to offer our customers inferior "Universal Toner" from Asia. Our Lab Tests At ColorTonerPlus we are toner specific, this means that our toner is formulated for use in a paticular machine.
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6.) What is the difference between Toner Refill Kits and Bulk Toner?
Our Refill Kit contains everything that you need to perform your refill:
a. Toner Refill Kit (1-Bottle of each color toner, latex gloves, seals, and detailed easy refilling instructions)
b. Plug-Hole Tool (This is used with some but not all toner cartridges.)
c. Other supplies (if applicable we provide Reset Smart Chips)
After you learn how to refill your cartridge yourself, you can use the same Plug-Hole Tool whenever you need it again. From now on you have everything you need and can purchase Bulk Toner Saving even More Money!
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7.) What should I do when the drum of my cartridge wears out?
Of course, the Drum of your cartridge machine won't last forever. The average drum life is no more than three refilling cycles. However, it could last more or less than that. Drum life depends on what type of printing performed. As the drum is the “soul” of the cartridge, it should be in good condition for you to have good print results.
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8.) Can I use any toner in my cartridge? Are all toners the same?
No, you cannot. There is a difference in the toner composition and thickness. Each Toner Cartridge has its specific toner, with its specific weight. The only thing that makes the toners the same is the High Quality of the Toner that we provide.
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9.) I need proof that your Toner is the best available?
No Problem! See Lab Tests
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10.) Which step is considered the most difficult in the refilling process?
All the steps are easy and no difficulties will be found. When you fully follow the instructions, you will notice the refilling process is very simple and easy to do, wishing you refilled before.
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11.) Are all the toner made by the same manufacturer?
No. We use a High quality Toner that exceeds the original one, providing you quality print-outs.
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12.) Can I refill the same cartridge indefinitely?
It is not recommended to refill your cartridge more than three times consecutively. You should not use the same cartridge more than three complete cycles. The drum and other internal components will wear out. We suggest to our customer to use another cartridge to be refilled again. With some cartridges we have Long-Life replacement Drums available.
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13.) Why don't more business recycle?
Many businesses have tried to recycle products in the past with poor results using sub-standard "Universal Toner". The key is to find a supplier that delivers the high quality that they promise. See Lab Tests We at ColorTonerPlus guarantee our toner is the best.
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14.) Why should I buy a Toner Refill Kit?
The annual average savings is from 60% to 80% based on the cost per page when using a Toner Refill Kit. The greater the toner cartridge usage, the more dollars you will save.
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15.) Is the refill process a “Risk Free”?
The supplies provided by us will give you cripser prints and higher page yields. Please See Lab Tests for verification. Remember we don't sell dangerous "Universal Toner"! When the process of refilling is performed accurately it will give you a high print quality and page yields without damaging your laser printer or copier.
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Copyright 1998-2005 ColorTonerPlus® a wholly owned subsidiary of TonerRefillSupplies, LLC Delaware. All logos and brand names are used for descriptive purposes only. ColorTonerPlus is not affiliated in any form with printer and/or cartridge companies listed. The images, logos, copy and trademarks contained in this site, including but not limited to the text and images, may not be used in any manner, or for any purpose, without ColorTonerPlus's express written permission.